Privacy Policy — North Bosent Farm

Last updated: 1st July 2026

1. Introduction

North Bosent Farm (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. By using our website, booking an experience, or making a purchase, you agree to the practices described here.

2. Information We Collect

a. Information you provide

We collect information you submit directly, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery details

  • Information entered into contact forms, checkout pages, or booking forms

  • Notes or messages you provide when placing an order or scheduling a visit

b. Information collected automatically

Our website is hosted on Squarespace, which automatically collects:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General (non‑precise) location data

  • Cookie and analytics data

c. Information from third‑party services

We use trusted external services to operate our business:

  • Squarespace – website hosting, online shop, analytics

  • PayPal – payment processing

  • Acuity Scheduling – appointment and experience bookings

These services may share necessary information with us to complete your order or booking.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage payments, refunds, and bookings

  • Respond to enquiries

  • Improve our website and customer experience

  • Send updates or marketing emails (only if you opt in)

  • Comply with legal, tax, and accounting obligations

We do not sell your personal information.

4. Sharing Your Information

We only share your information with:

  • Service providers (Squarespace, PayPal, Acuity Scheduling)

  • Delivery partners when needed to fulfil your order

  • Legal authorities if required by law

These partners only receive the information necessary to perform their services.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Keep the site functioning properly

  • Remember your preferences

  • Analyse how visitors use the site

You can disable cookies in your browser settings, but some features may not work as intended.

6. Data Storage & Security

Your information is stored securely through our service providers. We take reasonable steps to protect your data from unauthorised access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold

  • Ask for corrections

  • Request deletion

  • Withdraw consent for marketing

  • Object to certain types of processing

To exercise these rights, contact us at info@northbosentfarm.co.uk.

8. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

North Bosent Farm

info@northbosentfarm.co.uk

North Bosent Farm, Liskeard, Cornwall, PL14 4LX